Last Updated: November 24, 2025

1. Introduction

WorshipResources.Church, LLC (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.worshipresources.church (the “Website”), purchase our training services, enroll in our ProPresenter course, or otherwise interact with us.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website or services.

2. Information We Collect

2.1 Information You Provide Directly

Course and Service Registration:
When you sign up for our ProPresenter course or training services, we collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed through Stripe)

Consultation and Support Requests:
When you schedule a free consultation or request support, we collect:

  • Your name and contact information
  • Details about your church’s needs and technical setup
  • Any follow-up communication and support records

Email Communications:
When you subscribe to our email list or newsletter (Flowdesk), we collect your email address and any preferences you indicate for communications about courses, services, and promotions.

SMS Communications:
If you opt in to SMS notifications for course updates and promotions, we collect your phone number for this purpose.

2.2 Automatically Collected Information

Website Activity:
When you visit our Website, we automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on each page
  • Referral source (how you reached our site)
  • Device information

This information is collected through Google Analytics to help us understand user behavior, improve our Website, and enhance your experience.

Course Progress Data (Master Study LMS):
When you enroll in the ProPresenter course, our Master Study LMS plugin tracks:

  • Course completion progress
  • Videos watched and viewing duration
  • Lesson progress and quiz results
  • Time spent on course materials

This data allows you to monitor your own progress and helps us improve course content.

Cookies:
We use cookies for:

  • Maintaining your login session on our Website
  • Remembering your preferences
  • Tracking site usage through Google Analytics
  • Facilitating payment processing through Stripe
  • GDPR/consent management through WP Consent

You can control cookie settings through your browser, though some functionality may be limited.

2.3 Third-Party Integrations

Payment Processing (Stripe):
Payment information is collected and processed exclusively by Stripe. We do not store your credit card data. Stripe’s privacy practices are governed by their Privacy Policy.

Calendly:
When you schedule a consultation through our Calendly link, Calendly collects your name, email, and scheduling information. See Calendly’s Privacy Policy.

Email Marketing (Flowdesk):
Your email address is stored in our Flowdesk account to send you promotional emails, course updates, and service information. You can unsubscribe at any time using the link in our emails.

Cloud Storage (pCloud & Voomly):
Training recordings are stored securely on pCloud. See pCloud’s Privacy Policy.

LMS Plugin (Master Study):
Your course enrollment and progress data is managed through our Master Study LMS plugin. This plugin may collect and process your personal information according to its terms.

CRM System (ACRM):
We use ACRM to manage customer relationships, including storing your contact information, consultation notes, and service history.

Analytics (Google Analytics):
We use Google Analytics to understand how visitors use our Website. Google may collect information about your browsing behavior. See Google’s Privacy Policy.

Consent Management (WP Consent):
We use WP Consent to manage your consent preferences for data collection and marketing communications in compliance with GDPR and similar regulations.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

  • Enrolling you in courses and delivering training content
  • Providing consultation services and technical support
  • Processing payments and managing your account
  • Sending course updates, completion notifications, and access instructions
  • Tracking your course progress to facilitate learning

3.2 Communication

  • Responding to your inquiries and support requests
  • Sending promotional emails about our courses, services, and updates (with your consent)
  • Sending SMS notifications about course updates and promotions (with your opt-in)
  • Providing educational content and resources

3.3 Website Improvement

  • Analyzing how you use our Website through Google Analytics
  • Identifying technical issues and improving user experience
  • Understanding user preferences to enhance our services

3.4 Legal and Safety

  • Complying with legal obligations
  • Protecting against fraud and unauthorized access
  • Enforcing our terms of service

4. How We Share Your Information

4.1 Third-Party Service Providers

We share information with third-party service providers who perform functions on our behalf:

  • Stripe – payment processing
  • Flowdesk – email marketing
  • Google – analytics
  • Master Study – course delivery and progress tracking
  • pCloud – secure storage of training recordings
  • Voomly – secure storage of training recordings
  • Calendly – consultation scheduling
  • ACRM – customer relationship management
  • WP Consent – consent management

These providers are contractually obligated to use your information only for the purpose of providing services to us.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, court order, or government request, or if necessary to protect our rights, privacy, safety, or property.

4.3 Business Transfers

If our company is merged, acquired, or sold, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4.4 No Sale of Personal Information

We do not sell your personal information to third parties. Your data is used exclusively for the purposes outlined in this Privacy Policy.

5. Your Privacy Rights

5.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. We will provide this information in a portable, machine-readable format upon request.

5.2 Correction and Deletion

You have the right to:

  • Correct inaccurate personal information
  • Delete your personal information, subject to legal obligations

To exercise these rights, contact us at the address below.

5.3 Email and SMS Opt-Out

You can unsubscribe from promotional emails at any time by:

  • Clicking the “unsubscribe” link in any email we send
  • Contacting us directly

You can opt out of SMS communications by replying “STOP” to any text message or contacting us.

5.4 Consent Management

If you are in the EU or prefer to control your consent preferences, you can manage these through the WP Consent tool on our Website.

6. Data Retention

6.1 Training Records and Recordings

  • Course enrollment records and progress data are retained as long as our Website remains active
  • Training recordings are retained indefinitely for your reference and our records
  • You retain access to course materials for as long as your account remains active

6.2 Communication Records

  • Support emails and consultation notes are retained indefinitely to maintain service quality and resolve disputes

6.3 Inactive Accounts

  • If you do not use your account or engage with our services for 12 consecutive months, we will delete your personal information unless retention is required by law

6.4 Payment Information

  • Credit card information is not stored by us; Stripe handles all payment data retention according to their policies

7. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security measures include:

  • Encrypted data transmission (HTTPS)
  • Secure payment processing through Stripe
  • Role-based access controls (only Joshua Riggs has access to customer data)
  • Secure cloud storage for training recordings
  • Regular monitoring for security threats

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. International Users and GDPR Compliance

8.1 EU Users

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your data
  • The right to rectify or erase your data
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to lodge a complaint with a supervisory authority

We use WP Consent to manage your consent preferences in compliance with GDPR.

8.2 Legal Basis for Processing

We process your information based on:

  • Your consent (for marketing communications and course enrollment)
  • Contract performance (to deliver training services)
  • Legal obligation (to comply with applicable laws)
  • Legitimate business interests (to improve our services)

9. Children’s Privacy

Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information immediately.

10. Third-Party Links and Content

Our Website may contain links to third-party websites and embedded content from other providers. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information is collected
  • Know whether your personal information is sold or disclosed
  • Delete personal information collected from you
  • Opt-out of the sale of personal information

To exercise these rights, contact us at the address below. We do not sell personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our Website with an updated “Last Updated” date.

Your continued use of our Website or services following the posting of changes constitutes your acceptance of those changes.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

WorshipResources.Church, LLC
10130 East 29th Street
Tulsa, Oklahoma 74129
Email: hello@worshipresources.church
Phone: 918.732.9625
Website: https://www.worshipresources.church

For data subject requests (access, deletion, portability), please include “Data Subject Request” in your subject line and provide sufficient information to identify your account.